Setting Strategies

Setting Strategies

Positively impact your business performance by implementing focused customer satisfaction improvement strategies.

Customer Satisfaction UK work with clients to coordinate their businesses in a holistic manner, taking into account every separate part of the organisation.

  • Using feedback from customer and employee surveys, we measure performance and develop a full strategic plan.
  • As an objective facilitator, Customer Satisfaction UK works from the top of the organisation down, confirming the extent of quantifiable business goals.
  • We help clients to understand relationships between individual department activities, subsidiary goals and ultimate targets of the business; in turn educating their employees.
  • We work with clients to increase their impact and value by creating a collaborative workforce, aligned towards a common goal.
  • Departments across companies are often operating independently in a disparate manner – we help each part of the business to see the direct linkage between their activities and the business goals.
  • Strategies are carefully designed to deliver cost effective improvements across organisations.

Below, please find some examples of strategic exercises Customer Satisfaction UK offers its clients.

Call us now on +44 (0)1332 845845 to discuss how to build solid foundations for your future prosperity.

Exploiting Internal Knowledge

Make use of the valuable information available from within your business.

Read more

Evaluating Customer Base

Examine and understand your customers in great detail.

Read more

Due Diligence

If you are planning and acquisition or a merger, we can help to ensure its success.

Read more

Net Promoter Score

Find out what percentage of your customers would recommend your company.

Read more


Contact us on +44 (0)1332 845845 or click here to email us.