Online Surveys

• Online customer satisfaction surveys can be issued via email or social media and can be issued responsively to an event such as a purchase or an enquiry.
• Relatively inexpensive method.
• Can efficiently target high numbers of customers.
• By quickly monitoring simple performance measures, online surveys enable businesses to make informed decisions and actions.
• Largely quantitative data collection – online surveys usually only stimulate brief responses from customers.
• Due to self-selecting customer samples, skewed opinion trends can emerge – Customer Satisfaction UK makes use of its expertise to liaise with clients and to produce representative responses wherever possible.




Give Customer Satisfaction UK a call today on +44 (0)1332 845845 for advice on which survey options are the best for your business.

Click Here to explore what other survey methods Customer Satisfaction UK can offer your business.

• Using survey results to improve your business performance