We help you to deliver outstanding service to your customers, wherever they are. Our unique 3 stage process - CONSULT. EVALUATE. IMPROVE - works across the world.
Customer Satisfaction UK work throughout the world, supporting clients as they conduct business across national boundaries.
Our multilingual team of professional consultants, analysts and researchers have carried out satisfaction surveys for customers in virtually every country across the world.
They have a huge range of experience and have worked for companies of all sizes in many different global industries.
Insight gained from surveys is useful when clients want to deliver established or brand new products and services into new markets.
Almost all our clients operate globally, with headquarters in many different countires and operations centres in every region.
For over 20 years we have served them well, helping to work transnationally, consistently delivering services of the highest quality and bridging the gaps between different economies, cultures and societies.
We work across all industries, but have expertise in the global IT and Communications sector.
Current and recent international clients include:
- BAE SYSTEMS APPLIED INTELLIGENCE - provide solutions in cyber security, financial crime, communications intelligence and digital transformation across 5 continents.
- QLIK TECHNOLOGIES - a software solutions provider based in the USA. Named 3rd on Forbes’ list of fastest growing technology companies. (After LinkedIn and Apple).
- CORDYS - based in the Netherlands, they provide world-class, process oriented software allowing organisations to change their business processes with greater speed and flexibility.
- METAPACK - provide Delivery Management Software to leading retailers and brands across the world. Thanks to MetaPack, more than 500 million packages are sent annually worldwide by leading eCommerce retailers such as ASOS, House of Fraser and John Lewis.
- ARQIVA - with a significant presence in Ireland, Europe and the USA, Arqiva are a communications infrastructure and media services company.
Contact us now on +44 (0)1332 845845 to discuss how we can help you to increase the success of your business on an international scale.