Face to Face Interviews

• Structured but informal face to face interviews.
• Exploratory nature of this method inspires a frank and open discussion with customers.
• Provides clients with comprehensive feedback.
• As an independent 3rd party, Customer Satisfaction UK can gain objective and honest responses.
• Direct questioning of topics which may be inappropriate for clients to ask their own customers.
• Best suited to small numbers of highly influential customers.
• Clients receive full transcripts and analysis of the interviews, enabling them to take focused actions.




Call us now on +44 (0)1332 845845 to see how we can help your business with this survey method.

Click Here to explore what other survey methods Customer Satisfaction UK can offer your business.

• Using survey results to improve your business performance