Join our Mailing List

Setting Targets

Setting Targets

Lay the foundations for success by embedding shared goals throughout your organisation.

Customer Satisfaction UK work with clients to ensure a single minded business with consistent targets and goals across the organisation.

  • Organisations are often confused about their business objectives – even amongst senior teams, there is frequently little shared commitment to goals.
  • Communications surrounding business objectives and values can become distorted and misunderstood as they filter down through the organisation – conflict may arise if staff substitute their own personal goals in place of the ultimate business aims.
  • Customer Satisfaction UK work with management teams to ensure a consensus about straightforward business goals.
  • Through employee surveys, we can measure the extent to which these goals are shared and understood across the business.
  • By helping clients to create relevant subsidiary goals and measurement criteria, the business remains consistent with overall aims, but is more in touch with its operational activities.
  • We develop a bespoke strategic programme, embedding goals and targets throughout the company.
  • Below, please find some examples of strategic exercises Customer Satisfaction UK offers its clients.

    Call us now on +44 (0) 129873051 to discuss how to build solid foundations for your future prosperity.

    Exploiting Internal Knowledge

    Make use of the valuable information available from within your business.

    Read more

    Evaluating Customer Base

    Examine and understand your customers in great detail.

    Read more

    Due Diligence

    If you are planning and acquisition or a merger, we can help to ensure its success.

    Read more

    Net Promoter Score

    Find out what percentage of your customers would recommend your company.

    Read more

Contact us on +44 (0) 1298 73051 or click here to email us.