Online Surveys

Online Surveys

  • Online customer satisfaction surveys can be issued via email or social media and can be issued responsively to an event such as a purchase or an enquiry.
  • Relatively inexpensive method.
  • Can efficiently target high numbers of customers.
  • By quickly monitoring simple performance measures, online surveys enable businesses to make informed decisions and actions.
  • Largely quantitative data collection – online surveys usually only stimulate brief responses from customers.
  • Due to self-selecting customer samples, skewed opinion trends can emerge – Customer Satisfaction UK makes use of its expertise to liaise with clients and to produce representative responses wherever possible.

  • Give Customer Satisfaction UK a call today on +44 (0) 1298 73051 for advice on which survey options are the best for your business.

    Click Here to explore what other survey methods Customer Satisfaction UK can offer your business.

Contact us on +44 (0) 1298 73051 or click here to email us.