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Face to Face Interviews

Face to Face Interviews

  • Structured but informal face to face interviews.
  • Exploratory nature of this method inspires a frank and open discussion with customers.
  • Provides clients with comprehensive feedback.
  • As an independent 3rd party, Customer Satisfaction UK can gain objective and honest responses.
  • Direct questioning of topics which may be inappropriate for clients to ask their own customers.
  • Best suited to small numbers of highly influential customers.
  • Clients receive full transcripts and analysis of the interviews, enabling them to take focused actions.

  • Call us now on +44 (0) 1298 73051 to see how we can help your business with this survey method.

    Click Here to explore what other survey methods Customer Satisfaction UK can offer your business.

Contact us on +44 (0) 1298 73051 or click here to email us.